PRIVACY POLICY FOR GREENMONDAYTV
Effective Date: 27 September 2025
1. INTRODUCTION
GreenmondayTV ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our streaming services through mygmtv.online and related platforms.
2. LEGAL FRAMEWORK
We comply with all applicable data protection laws, including:
The Data Protection and Privacy Act 2019 (Uganda)
The Data Protection and Privacy Regulations 2021
Article 27 of the Constitution of Uganda (right to privacy)
3. DATA PROTECTION OFFICER
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection compliance:
Name: GreenmondayTV
Email: dpo@greenmondaytv.com
Phone: +256394508256
4. INFORMATION WE COLLECT
4.1 Personal Information:
Name and contact details (email, phone number)
Account credentials (username, encrypted password)
Payment information (processed through secure third-party providers)
Date of birth (for age verification)
Government-issued ID (where required by law)
4.2 Usage Information:
Viewing history and preferences
Device information and IP addresses
Login timestamps and session data
Bandwidth usage and quality metrics
4.3 Technical Information:
Browser type and operating system
Device identifiers and specifications
Location data (with consent)
Cookies and similar technologies
5. HOW WE USE YOUR INFORMATION
We use your personal data for:
Service Provision: Providing and maintaining our streaming services
Account Management: Creating and managing user accounts
Personalization: Customizing content recommendations
Payment Processing: Processing subscription payments
Communication: Sending service updates and notifications
Compliance: Meeting legal and regulatory requirements
Security: Protecting against fraud and unauthorized access
6. LEGAL BASIS FOR PROCESSING
Under the Data Protection and Privacy Act 2019, we process personal data based on:
Consent: For marketing communications and optional features
Contractual Necessity: For providing our services
Legal Obligation: For compliance with Ugandan laws
Legitimate Interests: For service improvement and security
7. DATA RETENTION
We retain personal data for the following periods:
Account Information: 5 years after account closure
Payment Records: 7 years (as required by tax law)
Viewing History: 2 years after last activity
Communication Records: 3 years
Security Logs: 1 year
8. DATA SHARING AND DISCLOSURE
We may share your information with:
Payment Processors: Stripe, mobile money providers
Content Delivery Networks: For streaming optimization
Analytics Providers: For service improvement
Law Enforcement: When required by Ugandan law
Service Providers: Under strict confidentiality agreements
9. INTERNATIONAL DATA TRANSFERS
Your data may be processed outside Uganda. When this occurs, we ensure:
Adequate protection measures are in place
Standard contractual clauses are implemented
Data subjects' rights are preserved
10. YOUR RIGHTS
Under the Data Protection and Privacy Act 2019, you have the right to:
Access: Request copies of your personal data
Rectification: Correct inaccurate information
Erasure: Request deletion of your data
Restriction: Limit processing of your data
Portability: Transfer your data to another service
Objection: Object to certain processing activities
11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies for:
Essential Functions: Login sessions and security
Analytics: Understanding user behavior
Personalization: Content recommendations
Marketing: With explicit consent
12. SECURITY MEASURES
We implement appropriate technical and organizational measures:
Encryption: Data encryption in transit and at rest
Access Controls: Role-based access systems
Regular Audits: Security assessments and penetration testing
Staff Training: Data protection awareness programs
13. DATA BREACH NOTIFICATION
In the event of a data breach:
We will notify affected users within 72 hours
Report serious breaches to NITA-U (Personal Data Protection Office)
Provide guidance on protective measures
14. CHILDREN'S PRIVACY
We do not knowingly collect data from children under 13
Parental consent is required for users under 18
Special protections apply to children's data under the Computer Misuse (Amendment) Act 2022
15. CHANGES TO THIS POLICY
We will notify you of material changes to this Privacy Policy through:
Email notifications
Prominent notices on our platform
Updates to the effective date
16. COMPLAINTS
If you have concerns about our data handling:
Contact our DPO first
Lodge a complaint with NITA-U Personal Data Protection Office
Seek judicial remedy through Ugandan courts
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